Return Policy

Returns, Exchanges and Cancellations

RETURNS

How do I return/exchange an item?

Products can be returned/exchanged within 7 days from the date of Delivery.

We will personally ensure that the issue is resolved satisfactorily. Please make sure that the original product tag and packing is intact when you send us the product back.

Following products shall not be eligible for return:

  • Any product that is returned without all original packaging and all other items originally included with the product at the time of delivery.
  • Any item that have been worn or washed.

REFUND

How will I receive my refund?

Refunds will be processed and credited in your bank account within 5-7 working days from the date of courier being received in our warehouse. A standard Return Handling Fees of INR 169 will be deducted.

CANCELLATION

How do I cancel an order?

Please mail us at support@popneticshop.com with order details to cancel an order.